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The Monthly Journal for Venture Partners and Enterprise Software Executives
August 2008
In This Issue
CEO Spotlight: Errin O’Connor, EPC Group
Customer Loyalty Is the Goal
Ubiquitous BI: Worth the Trouble or More Trouble Than it’s Worth?
You Vote: Is it tough to find leaders to sustain offshore operations in Asia?
Q2 2008 Software Mergers and Acquisitions: Showing a Healthy Trend
Executive Job Listings
Software Sales Jobs
Hiring Software Sales People can be Fast and Easy.
Does your HR Manager know about SoftwareSalesJobs? If not, your company is at a serious disadvantage. Every major software company in the world, including Google, FileNet, BEA, Sybase, Computer Associates, BMC, and SAP has used SoftwareSalesJobs.com to hire software sales, pre-sales, and post-sales professionals. Contact us today to find out why.

Visit: www.SoftwareSalesJobs.com for more information or to request a demo.
CEO Spotlight: Errin O’Connor, EPC Group
By The Sterling Report
He’s a man of many hats: a successful CEO, an acclaimed speaker, author and trendsetter. Leading Microsoft implementations in organizations throughout the country, Errin O’Connor, CEO and Founder of EPC Group, believes that the SharePoint 2007 platform will be hot until 2011. Erin discusses with The Sterling Report his leadership style, what makes a good CEO, and how SharePoint is all set to revolutionize the Medical Communication space.
Read full interview >>

Customer Loyalty Is the Goal
By Dr. Laura Brooks, VP Research and Business Consulting, Satmetrix
The ability for companies to move beyond measuring satisfaction to understanding who will recommend them is improving their success. Net Promoter is more than just the question or the score. It is a discipline that focuses on creating a customer-centric view. By implementing a Net Promoter discipline throughout the corporate culture, companies are finding they can increase positive word of mouth and drive profitable growth.
Read full article >>

Ubiquitous BI: Worth the Trouble or More Trouble Than it’s Worth?
By John Kitchen, Senior Vice President and CMO, Datawatch Corporation
While IT executives strive to achieve ubiquitous Business Intelligence (BI) – which would provide everyone in the organization powerful BI Tools – another school of thought is beginning to take hold. Perhaps giving everyone access to these complex tools is more trouble than it’s worth – and a waste of valuable time and money. Leveraging the investment a company has made in existing reports is a smarter route for putting BI in the hands of those who need it most.
Read full article >>

Is it tough to find leadership talent required to sustain offshore operations in India and China?

Yes
No

Q2 2008 Software Mergers and Acquisitions: Showing a Healthy Trend
By Ken Bender, Managing Director, and Kris Beible, Analyst, Software Equity Group, LLC
It appears the healthy pace of software spending in 1H08 will continue for the balance of 2008, a trend that bodes well for both public and private software providers. According to most IT spending forecasts, domestic IT capital spending will increase about 5% in 2008, compared to 7% in 2007.
Read full article >>


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